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Clinic Manager

Winchester Franchised Location 2638 S Pleasant Valley Rd, Winchester, Virginia, 22601 Job ID: 2020-91540 Job Type: Regular Full-Time

Can you bring out the best in everyone you meet? This is a job that needs an inspiring individual. A confident communicator. A level-headed leader. Someone special who can keep a Massage Envy franchised location* running like a well-massage-oiled machine. So if you’ve got a passion for growing business and developing talent, then this is the chance to do more of what you love.

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WE’RE LOOKING FOR PEOPLE WHO ARE:

  • Smart and Experienced
  • Top Performers
  • Good with People
  • Born Leaders
  • Problem Solvers
  • Champions for Regular Bodywork and Skin Care

BENEFITS
YOU’LL LOVE:

  • A MISSION THAT MATTERS

    Everyone deserves a body that works. And we believe that regular massage and skin care aren’t a luxury; they’re body maintenance, pure and simple. As the leader of a Massage Envy franchised location team, you’ll lead the way in helping every member and guest—from the nine-to-five warriors and busy moms, to the athletes, chronic pain sufferers, and everyone in between—do more of the things they love.To us, that’s a big reason we love what we do.

  • A CULTURE OF CARE

    Caring for members and guests begins with taking care of each other. The massage therapists, estheticians, sales and customer service associates, and managers who work in Massage Envy franchised locations are more than teams—they’re family. And with the Self-Care Commitment, a program that empowers managers and service associates to be self-care advocates for their service provider teammates, as well as mental wellness resources to help you navigate life’s ups and downs, you have the tools you need to take care of yourself and each other.

MASSAGE ENVY FRANCHISED LOCATIONS OFFER:

  • More fun than a team of one

    with the support of not just a franchised location team, but an entire community of more than 35,000 therapists, estheticians, and associates who share your passion.

  • More ways to feel good while doing good

    with self-care resources for both body and mind, exciting new services and enhancements, and the opportunity to positively impact the lives of more than 1.5 million clients each month.

  • A strong commitment to safety

    and setting the industry standard on providing a safe, therapeutic, healing environment for service providers, clients, and everyone in between.

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Job Description

Overview

Do you love helping others and making them feel their best?

Don't miss this opportunity to lead a team that is part of the #1 Massage/Skincare Provider in the industry!!

Do you enjoy managing your own location? Does the sound of leading a group of employees with diverse specialties and functions appeal to you? If so, we are looking for you. At Massage Envy - Winchester, we pride ourselves in being a greater part of an industry leading culture. We are seeking individuals to manage and lead our teams who are friendly, outgoing, motivated, results-oriented, reliable, enthusiastic about our teams’ and clients’ satisfaction, and who will display an overall initiative to continually meet or exceed company driven goals.

We are currently looking for individuals who have management experience that can drive this location to lead the industry in world-class sales performance and customer service.

Here's what's in it for you:

The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a family-like work envoronment with a culture of care that inspires you to be your best with: 

  • Benefits that help you take care of you including: 
    • Healthcare Subsidy
    • Matching 401(k)
    • Paid Time Off
    • 40% Discount on Products
    • Employee Referral Bonuses
    • Free Massage/Skincare Services Monthly 
  • A healthy compensation plan that rewards your hard work with a base salary, generous commissions and bonus opportunities. 
  • A dynamic, energizing environment where you're consistently challenged, never bored.   
  • Leader training and development to help you grow as a manager and lead your team.

What We'll Accomplish Together

As a team, we're committed to delivering on the Massage Envy brand promise—we help you take care of you—every day to clients and employees alike. As the connector between the franchise owner, franchise staff, and clients, you're the leader of the mission, bringing everyone together to work cohesively toward that goal. Daily work in this role includes:

  • Leading the way to an amazing experience for members and guests by managing the daily operations of the location, maintaining a clean, safe, therapeutic environment for everyone and guiding the sales and customer service team to positively resolve customer challenges.
  • Helping the location move more people forward in their wellness journeys by driving membership, promoting retail sales, partnering with the franchisee to set performance goals and working with the team to achieve them.
  • Building a high-achieving team by setting clear expectations, providing ongoing training and mentorship, and reviewing performance regularly to empower team members to improve and grow.
  • Running a tight ship where every operational detail is addressed, from managing inventory and deposits to ensuring compliance with all labor and employment laws applicable to location employees (including any local and state licensing laws for massage therapists and estheticians).
  • Creating a strong workplace culture where all employees feel valued, good work is recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission. 
  • Modelling the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.

What it Takes to Succeed

A team is only as strong as its leader, so we're looking for people who have what it takes to bring out the best in everyone.

Experiance:

  • Strong experience in a sales management position (Required)
  • General or Retail management experience (2+ Years Required)
  • Strong membership sales background (Strongly Preferred)
  • College Degree (Preferred)

Those who shine in this role are: 

  • Smart and experienced. Someone who has significant experience in management (2+ years required) with a prior background in management, marketing, sales, service or retail and a college degree (preferred)
  • Born leaders. Someone who can manage multiple employees in diverse fields who can motivate, coach, influence, and inspire and who aren't afraid to have tough conversations. 
  • Good with people. Always displays a friendly, motivated, and sales driven attitude, building trust and confidence and developing positive relationships with employees, members, and guests. Someone who can think on their feet, bring people to compromise, and resolve conflict. 
  • Top performers and Problem solvers. Experienced in profit and loss (P&L) management who can set goals, prioritize work, analyze business performance, and delegate effectively. 

We Believe Our Differences Make Us Better

We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.


*Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.


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