Assistant Clinic Administrator

Overview

Do you love helping others?? Massage Envy is the number 1 leader in massage and skincare! We are currently looking for a sales minded, customer focused leader in our clinic.The Assistant Clinic Manager's main focus is to educate our guests on the Wellness Program as well as support the Clinic Manager.

What We Offer:

• Competitive hourly wage plus commission and bonus

• Great work/life balance

• Great "family" culture

• Paid time off

• Health Insurance

• Free monthly service

• 50% off additional services

• 40% off products

• Flexible work week including some nights/weekends/holidays

• Discount on additional services

What we are looking for:

• Assist Clinic Manager operationally in all aspects of clinic management.

• Coach and mentor the front desk team

• Educate new guests on the Wellness Program

• Meet and/or exceed weekly sales goals

• Schedule guests with the appropriate Service Provider

• Ensure all guests are treated with respect and kindness at all times.

• Ability to multitask

• Able to work some nights and weekends

• Ability to thrive in a busy environment

As a team, we're committed to delivering on the Massage Envy brand promise—we help you take care of you—every day to clients and employees alike. As the connector between the franchise owner, franchise staff, and clients, you're the leader of the mission, bringing everyone together to work cohesively toward that goal. Daily work in this role includes:

• Leading the way to an amazing experience for members and guests by managing the daily operations of the location, maintaining a clean, safe, therapeutic environment for everyone and guiding the sales and customer service team to positively resolve customer challenges.

• Helping the location move more people forward in their wellness journeys by driving membership, promoting retail sales, partnering with the franchisee to set performance goals and working with the team to achieve them.

• Building a high-achieving team by setting clear expectations, providing ongoing training and mentorship, and reviewing performance regularly to empower team members to improve and grow.

• Running a tight ship where every operational detail is addressed, from managing inventory and deposits to ensuring compliance with all labor and employment laws applicable to location employees (including any local and state licensing laws for massage therapists and estheticians).

• Creating a strong workplace culture where all employees feel valued, good work is recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission. 

• Modelling the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.

A team is only as strong as its leader, so we're looking for people who have what it takes to bring out the best in everyone. Those who shine in this role are: 

• Smart and experienced with prior background in management, marketing, sales, service or retail and a college degree (preferred). 

• Born leaders who can motivate, coach, influence, and inspire and who aren't afraid to have tough conversations. 

• Top performers who can set goals, prioritize work, analyze business performance, and delegate effectively. 

• Problem solvers who can think on their feet, bring people to compromise, and resolve conflict. 

• Good with people, building trust and confidence and developing positive relationships with employees, members, and guests. 

We Believe Our Differences Make Us Better

We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. 

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.

*Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.