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Sales & Customer Service Associate

Holly Springs Franchised Location 177 Grand Hill Place, Holly Springs, North Carolina, 27540 Job ID: 2020-92594 Job Type: Regular Part-Time

Transforming lives through regular massage and skin care begins with you. Because when a client walks in that door, you’re the tone setter. The hero of help. The commander of care. So whether it’s matching a client need to the perfect service provider, singing the praises of products and enhanced therapies, or championing the wellness program—you’ll be leading the charge in helping people do more of what they love.

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WE’RE LOOKING FOR PEOPLE WHO ARE:

  • Sales Superstars
  • Champions for Regular Bodywork
  • Masters of Customer Service
  • Fast on their Feet
  • Great Teammates
  • People of Integrity

BENEFITS
YOU’LL LOVE:

  • A MISSION THAT MATTERS

    Everyone deserves a body that works. And we believe that regular massage and skin care aren’t a luxury; they’re body maintenance, pure and simple. As a member of a Massage Envy franchised location team, you’re a critical part of helping every member and guest—from the nine-to-five warriors and busy moms, to the athletes, chronic pain sufferers, and everyone in between—do more of the things they love. To us, that’s a big reason we love what we do.

  • A CULTURE OF CARE

    Caring for members and guests begins with taking care of each other. The massage therapists, estheticians, sales and customer service associates, and managers who work in Massage Envy franchised locations are more than teams—they’re family. And with the Self-Care Commitment, a program that empowers managers and service associates to be self-care advocates for their service provider teammates, as well as mental wellness resources to help you navigate life’s ups and downs, you’ll have the tools you need to take care of yourself and each other.

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Job Description

Overview

FRONT DESK - CUSTOMER SERVICE / FULL & PART TIME


What We'll Accomplish Together

WE ARE OPEN AND HIRING!

Join our winning team. Let us coach you to become an incredible customer service person! Looking for those who flourish in a customer-service, results-driven environment who have high energy and flourish in a dynamic workplace that puts a premium on teamwork and excellence.

WE OFFER:

Flexible scheduling to meet your lifestyle needs. Full and part-time positions available.

An outstanding pay & benefits package with bonus opportunities

Full & part-time positions available

Opportunities for growth, development and promotions

We operate two of the fastest growing clinics in the Raleigh area - Crabtree Valley and Holly Springs.

Excellent benefits package including:

Health Insurance

Retirement Savings,

Complimentary Monthly Massage or Facial.

Paid Time Off

AFLAC Supplemental Insurance

Join our amazing team! Become part of a truly positive culture and work environment Please respond with resume.

richard.bell@massageenvy.com


What it Takes to Succeed

We only succeed together, so we're looking for people with the passion and experience to be amazing. Those who thrive in this role are:

  • Sales superstars who aren't afraid to take the lead in connecting clients to memberships, services, and retail products to support the mission of total body care. Bonus points for previous retail or sales experience.
  • People of integrity ready to champion the well-being of members, guests, and team members and do the right thing (even if it isn’t the easy thing).
  • Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.
  • Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience.
  • Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities.
  • Great teammates who can work well with others in a fun and fast-paced environment.
  • Supporters of total body care with a general knowledge of massage and skin care services.

We Believe Our Differences Make Us Better

We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you're ready to put your amazing sales and customer service skills to work to help people feel their best, we can't wait to meet you.


*Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.


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